Social Media Management for Premium Brands
Your brand has the momentum. We turn it into market authority.
We take on a handful of new clients each quarter.
Who this is built for
We work with a small number of established brands at a time, this is a fit if the following sounds like you.
An established business with a customer base, brand identity, and reputation already in place.
An existing bank of photo and video content, or a location and team we can capture from.
A marketing budget of $1,000 USD or more per month allocated to social media.
Ready to hand execution to a specialist team, rather than manage it internally.
Growth is being left on the table.
Most established brands aren't struggling for lack of quality... they're struggling for lack of consistency, bandwidth, and a clear system behind what gets posted and why.
Here's what that usually looks like, and what we replace it with.
Posting stops the moment things get busy
Content is the first thing to slip when the business gets demanding and the gaps cost you the compounding effect that makes social actually work.
A calendar that runs without you
Once strategy is set, content goes out every week on schedule, whether you're slammed or on a plane.
Nobody on your team has the bandwidth
Your best people are running the business, not editing Reels. Content keeps getting pushed to "when there's time," which rarely comes.
A team whose only job is this
Strategy, editing, captions, scheduling, reporting, off your plate and onto ours, permanently.
You can't tell if any of it is working
Vanity metrics without context leave you guessing whether social is actually contributing anything to the business.
Reporting that ties back to growth
Monthly reporting shows what moved, why, and what we're changing next.
What we handle
Content Strategy
Content pillars, messaging, and a platform plan built around your brand and your audience.
Content Production
Short-form video, Reels, carousels, and captions, written and edited in your brand voice.
Scheduling & Publishing
A consistent, managed posting cadence across your channels, handled every week.
Performance Reporting
Clear, branded reporting on what's working, what isn't, and what we're adjusting next.
On-Site Content Capture
In-person photo and video capture in Playa del Carmen, with travel available for the right engagement.
Platform Management
Instagram, TikTok, and LinkedIn managed directly, matched to where your audience actually is.
We'd rather do exceptional work for a few brands than average work for many.
Run by someone who still does the work.
I started Gem Social Media because I was tired of watching good businesses get outposted by worse ones that simply showed up more consistently. I'm not a faceless account you'll never reach. I'm in the strategy calls, the edits, and the monthly reports, and I only take on brands I genuinely think we can grow.
If that sounds like a fit, I'd like to hear about your business.
Nayeli
Founder & Creative Director
Super Simple 4 Step Process
1
Discovery & audit
We review your current presence, brand assets, and goals to understand where the opportunity actually is.
2
Strategy & content pillars
We build the content pillars, messaging, and platform plan your content will run on going forward.
3
Production & management
Content is produced, scheduled, and published on a consistent cadence , fully managed on our end.
4
Reporting & optimization
Regular reporting keeps you informed, and the strategy is refined as we learn what's working.
Results, not promises
244.26%
Follower growth in 30 days
4M+
Organic impressions delivered
68%
Average watch-through rate
2×
Save rate vs. platform median
Nayeli has been a wonderful social media manager: highly motivated, creative, and respectful in her approach. She listens carefully, understands nuance, and brings genuine thoughtfulness to her work. Her drive, reliability, and passion for supporting bespoke, purpose-led businesses make her a joy to collaborate with and a valuable creative partner.
Nayeli is very professional, passionate and proactive as your social media manager. I have been impressed with the work she has done for me with great value. If you want someone as passionate ad you are about your business. Social media gem is your answer. Love your work!
I highly recommend Gem Social Media. I was feeling very overwhelmed trying to do everything with my social media. The onboarding session brought clarity to what I actually want to achieve in my business and was invaluable. I’ve had so many compliments from friends and colleagues who noticed the change in my social media presence. That’s all thanks to Gem Social Media.
Still have questions?
Frequently Asked Questions
What's the minimum retainer?
Engagements start at $1,000 USD/month. Most established clients land in the $1,500–$3,500/month range depending on scope, platforms, and whether on-site content capture is included.
How long is the contract?
We typically start with a 90-day engagement, enough time for strategy to take hold and results to show — then move to a rolling monthly retainer.
Which platforms do you manage?
Primarily Instagram and TikTok, with LinkedIn managed for clients where it's a fit for their audience. Platform mix is set during strategy based on where your customers actually are.
What does "done-for-you? actually include?
Strategy, content production (video editing, carousels, captions), scheduling, publishing, and monthly performance reporting — you review and approve, we handle everything else.
How long until we're live?
Onboarding and strategy typically take 1–2 weeks, with content production and publishing beginning shortly after. Most clients are fully live within three weeks of starting.
Apply to work with us
We take on a limited number of clients each quarter so every brand gets the attention it deserves. Tell us about your business below, and we'll follow up to schedule a strategy call if it's a fit.
Apply To Work With Us
We take on a limited number of clients each month to give every business the care and support it deserves. Fill in our form below and we’ll be in touch to organise a chat!
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